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Giving everyone a voice

To provide a high-quality service, we need to make sure everyone can express their views and be heard. We therefore have a number of active stakeholder forums where people are encouraged to have their say.

The US Group

This lively vocal group is where people we support in one or more of our services come with any issues they want to raise. They can speak directly to Grange trustees and the CEO. Issues raised are dealt with within a set timeframe. Staff attend to support those with speech or hearing difficulties.

Tenants Forum

Those who live in our accommodation meet quarterly with trustees to put forward any points of concern or interest.

Relatives and Carers Network

This well-attended group is for parents, family and advocates of people we support. Members share ideas and information and invite guest speakers to talk to on relevant themes.

Family Carers & Trustees Consultative Forum

The Forum provides a means of effective two-way communication between trustees and families of people supported at The Grange. Family representatives are selected by the Relatives and Carers Network.

Employee Forum

The Grange has an Employee Forum for its 100+ staff which meets quarterly with the CEO and HR team.