www.grangecentre.org.uk is a site operated by The Grange centre for people with learning and physical disabilities. We are a Company limited by guarantee registered in England and Wales under registration number 348341. Our registered office is The Grange, Rectory Lane, Bookham KT24 4DZ.
You can place orders using our online ordering facility. You can review your selections in your shopping basket and make changes before submitting an order to us. We can accept orders only for delivery to addresses in mainland Great Britain.
All prices quoted are inclusive of Value Added Tax (VAT)
Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. We endeavour to post your goods as soon as reasonably practicable after the order has been placed. Options for delivery are set out below:
Service Delivery time
2nd class small packet 3-5 working days* from dispatch
2nd class large letter 3.5 working days* from dispatch
*Monday to Friday (except public and bank holidays). For delivery purposes, working days do not include Saturdays or Sundays.
If you’re not completely happy with an item, please inform us as soon as you can by email: firstname.lastname@example.org or Tel: 01372 452608. If it’s faulty we’ll replace it or refund you as soon as possible. If it’s unwanted, we’ll exchange it or give a refund provided that it’s returned to us in the same condition as we sent it to you, with its original packaging, not later than 14 days from the date of receipt. We regret we cannot exchange personalised items. Please see our Returns Policy for more detail.
1. Reliance on Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
2. Accessing Our Site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
4. Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
5. Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
6. Information about you and your visits to our site
7. Viruses, Hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
8. Links from our site
9. Electronic communications
When you visit www.grangecentre.org.uk or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. This condition does not affect your statutory rights.
10. Governing law and jurisdiction
Thank you for visiting our site.